We appreciate your patience and are doing our best to get orders to you as soon as possible. Please give us up to 48 hours to ship online orders, excluding weekends and holidays. If you have any questions or concerns, you can contact our customer service team from 9 a.m. to 5 p.m., Monday through Friday, by live chat, Messenger, email, or phone.

We appreciate your patience and are working hard to get your orders to you as soon as possible. If you have any questions or concerns, you can contact our customer service team from 9 a.m. to 5 p.m., Monday through Friday, by live chat, Messenger, email, or phone. Once your order has been shipped, you can use your shipment number to track it.

Auspost standard mail service, packages arrive in about 10 to 14 business days.

Auspost express mail, packages arrive in about 2–5 business days.

Please note that the Australia Post Express next-day guarantee may not apply if your delivery address is outside of the Australia Post Express delivery network. This includes some parts of WA. Here is the website for Australia Post, where you can find out more.

Yes, we ship all over the world!

We use the Australia Post International Registered Post service to send our packages. All orders from New Zealand are charged a flat rate of $9.95. We expect big delays in international shipping because there isn't enough room for air freight and the government is putting restrictions on it. We are working hard to get it done, but there may still be problems with the service. Please expect a long delay. During the pandemic, it may not be possible to get a signature upon delivery.

We use the Australia Post International Registered Post service to send our packages. Please give us 5–10 business days to get the package to you. International postage is hard to figure out right now because different countries have different rules and situations change every day. On all international orders, we charge a flat rate of $25.00.

If you ship a package outside of Australia, you will be responsible for all import duties, customs, handling fees, and local sales taxes that the country you are shipping to charges. When your order arrives, you will need to pay these amounts before customs will let you get it.

"If you order more than one item, your order may come in more than one package. This is because we might not have all the items in one place, or we might not be able to fit them all in one package. Please keep in mind that one tracking number could be for more than one item. When you click on the tracking link, you will see a drop box or an arrow that lets you switch from "Item 1 of 2" to "Item 2 of 2" and see tracking information for that item.